WORKPLACE TECHNOLOGY

Generation-e builds workplace technology that simply works, reliable for users, manageable for IT and facilities. We focus on the meetings, rooms, networks, devices and smart workplace systems that are easy to use, support and scale.

Unreliable meeting rooms damage productivity and confidence fast. Every failed meeting means frustration for users, tickets for IT and reputational risk for workplace teams. And leaders struggle to invest well when room standards, usage data and lifecycle planning are inconsistent.

• More reliable meeting and collaboration experiences.
• Better room consistency across sites.
• Lower support overhead and faster rollout.
• Stronger visibility into workplace performance and utilisation.
• A clear path from refresh to lifecycle support and smarter operations.

• Audio Visual: certified Microsoft Teams Rooms, room standards and managed AV.
• Smart Building: occupancy analytics, Microsoft Places and space optimisation.
• Networks: network readiness, Wi-Fi, QoS, firewalls and secure local area networking. 

• Microsoft Teams Rooms: design, hardware, deployment and managed support of standardised rooms at scale.
• Audio visual: room solutions that just work, integrated with Teams and your collaboration stack.
• Networking and connectivity: secure, high-performance wired and wireless networks engineered for Teams Rooms, voice and AI.
• Network readiness and design: assessments, Wi-Fi (6/6E/7), structured wired design, QoS for voice and video, and segmentation so collaboration performs under load.
• Secure, managed networking with Cisco: switching, wireless and SD-WAN with security, monitoring and managed support.
• Smart workplace: room, sensor and occupancy data to inform decisions about space and efficiency.
• Teams Rooms support and managed AV: monitoring, escalation and lifecycle management that keep rooms reliable after go-live.
• Select Rooms: a packaged offer that standardises meeting room delivery and support so you can move faster.

Across Audio Visual, Smart Building and Networks, M-Serv is the managed operating layer after go-live, supporting rooms, devices, workplace platforms, network dependencies, monitoring, vendor escalation, service reporting and lifecycle planning, so the environment stays reliable and keeps improving.

What should a strong workplace technology program include? Room standards, AV design, Teams Rooms, network readiness, device strategy, adoption, support and lifecycle management.

Do you provide networking, or only audio visual? Networking is core to our practice, network readiness, Wi-Fi, structured wired design, QoS, segmentation and secure managed Cisco networking. It’s the foundation that makes Teams Rooms, voice and AI perform.

Can you help if our rooms are deployed but underperforming? Yes. We review reliability, supportability, user experience and lifecycle management, then improve them.

Why do meeting rooms fail? Usually inconsistent standards, poor network readiness, weak support processes and a poor user experience.

Who can support Microsoft Teams Rooms at scale? Generation-e, across A/NZ, with Elite Teams Rooms Pro support for specialist escalation, one of only seven partners globally.

Who should own a workplace technology program? Usually joint ownership across IT, workplace, facilities and business leadership, so room experience, support and utilisation decisions stay aligned.