Support / Existing customers
Customer support: call us or log a ticket.
In Australia, call 1300 660 100. In New Zealand, call 0800 112 677. Or log a ticket in the support portal.
Log in to the support portal↗
Support portal
Log a support ticket in the portal.
Log in to raise a ticket. If you use FlexCredits, your balance is on the portal dashboard too.

What we support
Do you support meeting rooms?
Yes. We support the rooms we install, including the hardware and licensing, and we can monitor them remotely.
Which Microsoft services do you support?
Microsoft 365 and Teams, security, infrastructure, data, AI and business applications, plus help with adoption and change.
Do you support Teams calling?
Yes. We work out what you need, design and set up Teams calling, connect it to your other systems, train your people and support it afterwards.
Do you support contact centres?
Yes. M-Serv, our managed support, covers contact centres along with rooms, calling, networks and Microsoft 365.
Can you support something another supplier installed?
Yes. We look at it first, then bring it into managed support.
For anything else, talk to our team.
If you're planning a new project or want to know about managed support, send us a note and we'll call you.
Talk to our team↗