About Generation-e / Our vision

Enabling people and their organisations to achieve more.

Generation-e plans, deploys and manages workplace technology, Microsoft AI and business communications for organisations in Australia and New Zealand. Nearly a fifth of the ASX 200 and NZX 50 are customers.

Tell us what you need next
A trainer stands at the head of a meeting table while one of four staff with laptops asks her a question. Illustrative image.

It's not about the organisation or the tech. It's about the person.

Biagio LaRosa, Managing Director, Generation-e

Built for people. Powered by AI.

The person comes first: the partner in a client meeting, the resident calling after hours, the analyst asking Copilot a question. AI runs through meeting rooms, Microsoft 365 and customer service, the three areas we work in.

One partner accountable for the outcome.

Rooms, networks, Microsoft 365, calling and contact centres depend on each other. When a fault sits between them, like a room calendar that stops updating, we sort it out. After the project's finished, our managed support can take the call.

How M-Serv managed support works
A facilities manager, an IT lead and a contact-centre team leader talk at a standing table in an open-plan office. Illustrative image.

Microsoft, Cisco and NICE are our main partners.

Generation-e was a finalist in the 2022 Microsoft Partner of the Year Awards. For meeting rooms, we work with Logitech, Yealink and Neat.

See all our partners

Some of the organisations we work with

Most are grouped by industry, as they appear on our industry pages.

Across Australia and New Zealand

  • APA
  • UniSuper
  • BNZ
  • Tennis Australia
  • Bunnings
  • Blackwoods
  • Scope
  • Lander & Rogers
  • Baby Bunting
  • MYOB
  • Xero
  • Sonic Healthcare
  • Dulux
  • Colliers
  • Cardinia Shire Council
  • Wodonga TAFE

Professional services

  • Arnold Bloch Leibler
  • Grant Thornton
  • Norton Rose Fulbright
  • Deloitte
  • Norman Disney & Young
  • KPMG
  • BDO

Property and facilities

  • MPA
  • Growth Workplace Design
  • Mirvac
  • Knight Frank
  • BGIS
  • Bayleys
  • Charter Hall
  • Frasers Property

Financial services

  • Australian Ethical
  • Liberty Financial
  • Moneytech

Healthcare

  • Bupa
  • Australian Unity
  • icare
  • Albury Wodonga Health
  • NSW Health
  • Healthscope
  • Calvary

Retail

  • Myer
  • Foodstuffs NZ
  • KFC
  • Briscoe Group
  • The Salvation Army

Utilities

  • Vector
  • CS Energy
  • South East Water
  • Endeavour Energy

State and federal government

  • Clean Energy Regulator
  • Victorian Department of Health and Human Services
  • Victorian Infrastructure Delivery Authority
  • Australian Bureau of Statistics
  • Inland Revenue
  • EPA Victoria
  • Parks Victoria

Local government

  • The Hills Shire Council
  • Glen Eira City Council
  • Orange City Council
  • Manningham Council
  • City of Canada Bay
  • Cumberland Council
  • Inner West Council
  • Georges River Council

Meet the team

  • Biagio LaRosa

    Managing Director

  • Todd Vandenberg

    Chief Revenue Officer

  • Nathan Chapman

    Chief Technology Officer

  • Wayne Salerno

    Director – Operations

  • Ben Tesoriero

    Head of Sales

  • Paul Dolley

    Country Manager – New Zealand

  • Vimal Vamadevan

    Head of Security & Platforms

  • Makho Moyo

    Head of AI & Digital Innovation

  • Avneet Prasad

    Head of UC & CX

Talk to our team in Australia or New Zealand.

Tell us what your organisation needs next, and we'll put you in touch with the right people.

Tell us what you need next