What we do

Meeting rooms, Microsoft AI, calling and contact centres, from one partner.

They're often bought separately, from different suppliers, but they all run on the same network, firewall and Microsoft 365 tenant. We work across every layer, so we fix a problem where it sits instead of handing it back to you.

Tell us what you're planning
A facilities manager, an IT lead and a contact-centre team leader talk at a standing table in an open-plan office. Illustrative image.

A fault can start in one system and show up in another.

A meeting room's calendar lives in Microsoft 365. Copilot's answers depend on who can open which files. Teams and contact-centre calls cross your network and firewall before anyone picks up.

When a room calendar stops updating, we sort out the tenant as well as the room.

The three areas we work in

Most problems touch more than one. Start with the one closest to what you're working on.

After go-live

One support team for all three areas.

M-Serv, our managed support, covers meeting rooms, networks, Microsoft 365, calling and contact centres. When a fault sits between two systems we support, it's still ours to fix.

A support analyst in a headset works through a problem with a colleague who points to her screen. Illustrative image.

Start with what's changing.

You don't need to know which area it falls under. Tell us what it is and when it's due, and we'll call to suggest a first step.

Tell us what's changing