Generation-e

Industries / Property & facilities

Know how each floor is used before you refit or close it.

Utilisation data shows which floors, rooms and desks people use, and when. We collect it from the building's Wi-Fi, add sensors where a space needs more precision, and help you decide what to change.

Ask about a workplace utilisation assessment
A building manager in a suit and a contractor in hi-vis with a tablet talk in the lobby of an office tower. Illustrative image.

Your building's systems share one network.

Occupancy sensors, room booking panels, access control and meeting rooms all run on the building's network, and the booking panels and meeting rooms also depend on Microsoft 365. When one stops working, someone has to find the layer that failed. We design and support them together, so finding that layer is our job.

Explore smart buildings
  • Occupancy sensors
  • Room booking panels
  • Access control
  • Meeting rooms

Find the floors and rooms people avoid.

The old method was a person with a clipboard and a clicker. Now the building's Wi-Fi does the counting, and sensors fill in where a room needs more detail. About three months of data is best; one month gives a first view.

A low number on a dashboard doesn't say why a room sits empty, so we check the room itself. The assessment has a base price, adjusted for the number of sites and how complex they are.

See how a utilisation assessment runs
A facilities manager walks past a busy meeting room and an empty one. Illustrative image.

Lock down tenant records before your property managers get Copilot.

Copilot draws on the Microsoft 365 files a person already has permission to open. Rental applications carry copies of ID and payslips, and leases and owner statements can sit in folders the whole office can open.

We find the oversharing, protect sensitive files with Microsoft Purview, then train your team to use Copilot on everyday jobs like drafting tenant letters.

See what a Copilot readiness assessment covers
A senior professional reads her laptop beside a stack of paper files. Illustrative image.

Take tenants' maintenance requests after hours.

For example, a tenant who rings at 10pm about a leaking tap wants to know the job is logged. An AI agent connected to your maintenance system can take the details and log it.

We help you decide which requests it handles on its own and which go straight to the person on call, starting with routine jobs like the leaking tap.

Explore contact centres

More for property and facilities teams

Some of the property and facilities organisations we work with

  • MPA
  • Growth Workplace Design
  • Mirvac
  • Knight Frank
  • BGIS
  • Bayleys
  • Colliers
  • Charter Hall
  • Frasers Property

Start with the decision that's coming up.

It might be a lease renewal, a fit-out or a floor that sits half empty. Tell us the timing, and we'll call to suggest what to measure first.

Talk to us about your buildings