Generation-e

Workplace Technology / Networking

Networks and Wi-Fi designed for Teams calls and meeting rooms.

Voice and video are the first things people notice when a network struggles. We assess, design, install and manage wired and wireless networks, firewalls and the links between your sites, working with Cisco and HPE Aruba Networking.

Talk to us about your network
A network engineer checks a laptop between equipment racks. Illustrative image.

Every Teams call travels through your network, your firewall and the internet to Microsoft 365.

A fault in any one of them looks the same in the room: the picture freezes or the call drops. We work on all four, including the room accounts and Teams settings in your Microsoft 365 tenant, so we can find which one it is and fix it.

  • Your network
  • Your firewall
  • The internet
  • Your Microsoft 365 tenant

We check the network before a room or phone system goes live.

A network readiness assessment checks bandwidth, latency, packet loss, Wi-Fi coverage, switching, power over Ethernet, firewall rules and the internet link. We test them against what Teams Rooms, Teams Phone and your contact centre need, so you know what to fix before people start using them. We agree the scope and cost with you up front.

An engineer tests a connection beneath a meeting-room display. Illustrative image.

Calls and video go first when the network is busy.

We set up quality of service across the office network, the links between sites and the internet connection, so voice and video get priority. In crowded spaces such as training rooms and open floors, we design the Wi-Fi for the number of devices, using Wi-Fi 6, 6E or 7 where it suits the site.

Cameras, sensors and guest devices get their own part of the network.

Room devices, building sensors, security cameras and visitors' phones all connect to your network. We keep them apart from staff laptops and give each one only the access it needs.

Questions about networking

Why have one company look after the network, the meeting rooms and the calling?

Because the network carries your meetings and calls. We set up the rooms and the calling too, so we tune the network for that traffic, and you have one company to ring when a call drops.

Do you only work with Cisco?

No. Cisco is one of our strategic partners, and we also work with HPE Aruba Networking where it suits your network or the way you manage it. We start from what you have, so you don't have to replace everything.

Can you fix poor Wi-Fi in our meeting rooms?

Yes. We survey coverage, interference and where the access points sit, then check the switching, power and cabling behind them before recommending changes.

Can you manage the network once it's built?

Yes. M-Serv, our managed support service, monitors the network, reports on it, plans upgrades with you and deals with the equipment makers when something fails.

Related services

Tell us where calls drop or the Wi-Fi is slow.

List the sites and what's going wrong, or what you're about to add, such as new meeting rooms or Teams Phone. We'll call to suggest whether a readiness assessment is the place to start.

Talk to us about your network