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WEBEX AI

Elevate every experience with AI from Cisco.

Elevate every experience with AI

Where people and AI Agents work side-by-side to break down the barriers between them and successfully build the workplaces of today, for the workforce of tomorrow.

Distance Zero Experiences

Remove the barriers of time and place with Immersive, AI-powered collaboration

Human and Agentic Teammates

Partner with agentic AI teammates that work with you and for you

Open Platform

Create and interoperable ecosystem where AI Agents and entire teams work together seamlessly

A future-proof platform that delivers real results

3x faster agent response times
75% anticipate reduced customer churn
8hrs of time saved per week
81% had significantly more effective meetings

AI at your service

With advanced agentic and assist AI solutions, Webex transforms experiences for your customers, employees, and business.

Get AI-generated analytics to improve decision-making actionable insights, such as top call reasons, and predictive CSAT scores to drive continuous improvement.

AI Agent
Deliver smart, human-like interactions with conversational intelligence across voice and digital channels to drive helpful, proactive self-service for customers and employees.
AI Assistant
Boost productivity with AI-driven summaries, action items, suggested responses, translations, search, and more.
Audio Intelligence
With industry-leading noise removal, voice optimisation, and real-time speech restoration that repairs and clarifies broken audio, every interaction stays crystal-clear, even in noisy environments with poor network conditions.
Video Intelligence
With video intelligence that recognises participant presence and gestures, and AI-driven camera views that create truly cinematic experiences, everyone feels connected, no matter where they are.
Improve Customer Satisfaction
Eliminate hold times and resolve issues faster with proactive, personalised communications and the most life-like AI self-service.
Increase agent efficiency
Deliver faster, more effective support with AI-powered tools for agents, plus real-time coaching and burnout detection to help improve agent satisfaction and reduce turnover.
Start shaping the future of customer service today
Webex Customer Experience

Elevate every customer interaction

Bring context, intelligence, and trust to every moment - from first touch to resoltuion - with an AI-powered platform that's build to deliver excellence.

Contact Us to find out more about Webex AI
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Talk to us about cost-effective solutions to empower your hybrid environment.

Take the next step and connect with us today to discover more!
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