Generation-e | Workplace Technology

Technology in the workplace that simply works

Workplace technology should help people do their best work, not create frustration. Yet many organisations struggle with unreliable meeting rooms, inconsistent user experiences, ageing infrastructure and disconnected workplace systems that make collaboration harder than it should be.

Generation-e's Workplace Technology Pillar helps organisations create connected, intelligent and secure workplaces that enable people to simply, securely and sustainably meet, collaborate and share. We bring together the physical and digital workplace to create environments that are easier to use, easier to support and ready for the future of work.

Creating better workplace experiences

The quality of the workplace experience directly influences productivity, collaboration and employee engagement. When meeting rooms fail, networks are unreliable or workplace systems are fragmented, people lose confidence in the technology around them.

Generation-e helps organisations improve the experience of work by making physical spaces more reliable, more standardised and easier to support. We focus on the outcomes that matter most: seamless collaboration, reliable connectivity, efficient workplaces and a consistent experience for every user, regardless of where they work

Three practices. One connected workplace.

Our Workplace Technology Pillar brings together three complementary practices that form the foundation of the modern workplace. Together, these practices create workplaces that are more connected, more intelligent and easier to manage.

Audio Visual: Designing and delivering Microsoft Teams Rooms, meeting spaces, boardrooms, collaboration areas, presentation environments and content creation studios that provide exceptional meeting experiences.

Networking: Providing the wired and wireless infrastructure that enables reliable connectivity, supports hybrid work and ensures workplace technology performs as intended.

Smart Buildings: Using sensors, automation and workplace intelligence to improve operational efficiency, sustainability, building performance and workplace utilisation.

Smart Buildings

Transform your building into a smart and efficient space with cutting-edge technology and innovative solutions.

Audio Visual

AV technology can help businesses create seamless collaboration rooms to enhance communication.

Networking

Incorporate network technology into your business, and improve communication, while staying ahead of the curve.

The problems we solve

Unreliable meeting rooms damage productivity and confidence fast. Every failed meeting means frustration for users, tickets for IT and reputational risk for workplace teams. And leaders struggle to invest well when room standards, usage data and lifecycle planning are inconsistent.

Outcomes you can expect

More reliable meeting and collaboration experiences.
Better room consistency across sites.
Lower support overhead and faster rollout.
Stronger visibility into workplace performance and utilisation.
A clear path from refresh to lifecycle support and smarter operations.

Optimising Productivity

Audio Visual: certified Microsoft Teams Rooms, room standards and managed AV.
Smart Building: occupancy analytics, Microsoft Places and space optimisation.
Networks: network readiness, Wi-Fi, QoS, firewalls and secure local area networking.

Solution sets

Microsoft Teams Rooms: design, hardware, deployment and managed support of standardised rooms at scale.
Audio visual: room solutions that just work, integrated with Teams and your collaboration stack.
Networking and connectivity: secure, high-performance wired and wireless networks engineered for Teams Rooms, voice and AI.
Network readiness and design: assessments, Wi-Fi (6/6E/7), structured wired design, QoS for voice and video, and segmentation so collaboration performs under load.
Secure, managed networking with Cisco: switching, wireless and SD-WAN with security, monitoring and managed support.
Smart workplace: room, sensor and occupancy data to inform decisions about space and efficiency.
Teams Rooms support and managed AV: monitoring, escalation and lifecycle management that keep rooms reliable after go-live.
Select Rooms: a packaged offer that standardises meeting room delivery and support so you can move faster.

Managed support

Across Audio Visual, Smart Building and Networks, M-Serv is the managed operating layer after go-live, supporting rooms, devices, workplace platforms, network dependencies, monitoring, vendor escalation, service reporting and lifecycle planning, so the environment stays reliable and keeps improving.

Frequently asked questions

What should a strong workplace technology program include? Room standards, AV design, Teams Rooms, network readiness, device strategy, adoption, support and lifecycle management.

Do you provide networking, or only audio visual? Networking is core to our practice, network readiness, Wi-Fi, structured wired design, QoS, segmentation and secure managed Cisco networking. It’s the foundation that makes Teams Rooms, voice and AI perform.

Can you help if our rooms are deployed but underperforming? Yes. We review reliability, supportability, user experience and lifecycle management, then improve them.

Why do meeting rooms fail? Usually inconsistent standards, poor network readiness, weak support processes and a poor user experience.

Who can support Microsoft Teams Rooms at scale? Generation-e, across A/NZ, with Elite Teams Rooms Pro support for specialist escalation, one of only seven partners globally.

Who should own a workplace technology program? Usually joint ownership across IT, workplace, facilities and business leadership, so room experience, support and utilisation decisions stay aligned.

WORKPLACE TECHNOLOGY